BSNL Removes Rs 10, Rs 20 Talk Time Online Recharge Plans, But They Can Be Availed via Physical Vouchers


For some unknown reasons, BSNL has removed the basic Rs 10, Rs 20 talk time recharge plans from its online recharge portfolio in Andhra Pradesh & Telangana circle, but both the plans are still available in the offline market

It was always coming, isn’t it? The state-run telco BSNL has now removed Rs 10 and Rs 20 talk time recharge plans in Andhra Pradesh & Telangana circle following the footsteps of private telcos like Airtel and Vodafone Idea. But BSNL’s move is a bit different from the other telcos. The telco has removed the option of Rs 10 and Rs 20 talk time recharges across all the online portals in the circle, but customers can still avail these recharges through physical vouchers, meaning they’ll be required to step out and approach a local retailer to get the recharge done. At the moment, we can confirm that this new scheme from BSNL is already effective in the Andhra Pradesh & Telangana circle as we were unable to recharge the mentioned talk time plans through online portals like BSNL app, the official BSNL website, Paytm and other popular recharge portals. But the same plans can be found in other circles, so the pan-India implementation is due.

BSNL Following the Footsteps of Private Telcos

One of the major moves ever made by India’s private telecom operators – Airtel and Vodafone Idea is to remove the basic talk time recharges like Rs 10, Rs 20, Rs 30, Rs 50, Rs 100, Rs 500 and so on. However, on consumer demand, they have brought back the Rs 50 and Rs 500 talk time plans. Although BSNL’s move is not as significant as that of private telcos, it’s something interesting and also hints at the telco’s intentions going forward.

As noted, BSNL has removed the Rs 10 and Rs 20 online talk time plans in Andhra Pradesh & Telangana circle, but other talk time plans like Rs 30, Rs 50, Rs 100, Rs 110 and so on are still available for recharge through online portals. The Rs 10 and Rs 20 plans will only be available as physical vouchers. On the brighter side, the government-led PSU did not implement any minimum recharge scheme like Bharti Airtel and Vodafone Idea.

For the unaware, customers of Airtel and Vodafone Idea are forcing to perform a recharge of Rs 24 for every 28 days. In recent times, we have seen both Airtel and Vodafone Idea losing subscribers on a large number and the reason behind it is the implementation of minimum recharge scheme. BSNL gained a lot of subscribers of Airtel and Vodafone Idea as it did not implement any such scheme.

BSNL did not reveal the exact reason of why it removed the two recharge plans from online portals. Our guess is both the plans must be having a poor demand from the users compared to physical vouchers, so BSNL scrapped them all together for online users and kept it alive for physical users. In several rural areas, telecom subscribers still hunt for physical recharges as they are unaware of the online recharges.

BSNL Going Strong in Monthly Subscriber Addition

Over the last few months, Bharat Sanchar Nigam Limited (BSNL) is the only telco alongside Reliance Jio to add new subscribers. According to the latest Trai data, BSNL currently has over 115 million subscribers and it added close to 25 million users since the entry of Reliance Jio back in 2016. This is a good feat as the top two private telcos lost over 50 million each during the same period.



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